When calling our support line, you will be asked the following questions. In order to expedite the process, please have these answers ready:
- Are you calling about pricing for one of our products?
- Are you an existing customer?
- Are you having difficulties with a product you purchased previously?
- Do you need to arrange to return this product for repair?
- Is the equipment currently functioning?
- Do you require technical support to resolve an operational issue?
- Do you require further training on this product?